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Welcome to VancouverStays.com, your source for furnished Vancouver apartment rentals. Let us assist you in finding exceptional furnished Vancouver apartment rentals at the best rates available. We provide our customers with hands on service and comfortable, clean and completely furnished apartments in the heart of downtown Vancouver.

Questions

How can I reserve an apartment?
To reserve an apartment we will need a refundable security deposit. This deposit varies as per each property ($500 -$800) and is fully refundable upon check out pending there is no damage to the property.

When do I pay for my apartment rental?
Final payment for your rental is due 1 month prior to your check-in date. If you are making a reservation withing 1 month of arrival, then full payment and the sercurity deposit will be due at time of reservation.

How can I make payments?
Payments can be made by Visa, MasterCard, American Express and JCB credit cards. Cheques, bank drafts and money orders are also accepted but must be cleared by the bank before your reservation can be confirmed. Wire transfers are also accepted, but are subject to fees as per each banking institution.

What else is not included in the price?
Nothing. Other then 5% GST tax on durations less then 1 month, everything else is inlcuded in the rental rate of our apartments. In most of our apartments this means cable TV, high speed internet, local telephone and hydro are all included. Some apartments charge additional for tenants requiring parking.

How do I get my security deposit back?
Upon check out we will inspect the apartment to ensure that there is no damage to the property or missing furnishings. If everything is inorder, we will refund your security deposit. If the deposit has been paid by credit card, this may take up to 5 business days to show up on your card.

What else is need to make a reservation?
To complete a reservation, we need the names of all person who are going to be occupying the apartment. We would also need your full address, phone number(s) and email address. We will also request your arrival time into Vancouver as this will help expediate the check-in procedures.

How do I check in?
Upon completion of your reservation, we will provide you with a phone number to the property owner/manager. When you arrival into Vancouver please contact the property owner/manager at least 30 minutes prior to your arrival at the apartment to arrange the meeting and check-in.

IMPORTANT:Upon check-in we will require a government issued photo ID (ie. passport or drivers license) in the name of the person renting the apartment. If payment has been made by credit card, we will also require to take an imprint and signature of the same credit card used to make the reservation.

What if I arrive late in the evening?
Late check-ins are subject to a $20 fee if arriving after 6pm in the evening.

When can I check in/check out?
Check in time is anywhere between 3pm and 6pm. If you are arriving at the apartment late in the evening (after 6pm), a $20 late check-in fee may apply depending on the property reserved. Check out time is 11am.

How many people can stay in an apartment?
This varies as per each apartment, but generally, Studios and accommodate 2 persons, One bedrooms can accommodate up to 3 persons and 2-bedrooms up to 4 persons. Folding beds are available for specific apartments only for an additional cost and cribs are available for specific apartments only at no cost.

What is included in each apartment?
Once again this varies as per each apartment. However, each apartment comes fully furnished with all the required utensils, furniture and linens to make your stay comfortable. All of the apartment also included high-speed internet, cable TV and local telephone. Parking is available at most apartments for a nominal fee.

Is smoking allowed?
All of the apartments listed on this site are strictly non-smoking. If any evidence of smoking is detected you will forfeit your security deposit.

Are pets allowed?
Pets are not allowed in any of our apartments.



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